What is your return policy?

We want you to love every piece you receive.

If something isn't quite right, we're happy to help.

Before sending anything back, please review the policy below and contact our team to request a return authorization.

Returns sent without prior approval may not be accepted or processed.

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We accept returns on eligible items that are new, unused, unworn, and in their original condition, with all original tags and packaging intact.

Please review the policy below before starting a return.

Return Eligibility

To be eligible for a return, all of the following must apply:

• A return request must be submitted within 14 days of delivery

• The item must not be marked Final Sale

• The item must be new, unused, unworn, and unwashed

• The item must be free of odors, stains, makeup, deodorant, pet hair, or damage

• All original tags and packaging must be attached and intact

Items that show signs of wear, washing, alteration, or use beyond what is reasonably necessary to inspect the item may not qualify for a full refund.

Final Sale

Items clearly marked Final Sale at the time of purchase are not eligible for return or refund.

Gift cards are also non-refundable.

Return Shipping Costs

U.S Returns

Customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect.

When a prepaid return label is provided by Clash, the cost of the label will be communicated before the return is confirmed and may be deducted from your refund.

Canada & International Returns

Customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect.

Return shipping costs vary based on your location, package weight, and selected shipping method.

Any duties, taxes, customs charges, or other fees associated with sending a return to the United States are the responsibility of the customer, except where otherwise required by applicable law.

We recommend using a tracked shipping service. Clash cannot guarantee receipt of a return package that is lost in transit before reaching our return facility.

Return Authorization 

All returns must be initiated and authorized before being shipped back to Clash.

Please do not send merchandise to our mailing address without first requesting a return.

Once your return request is approved, we will provide the appropriate return instructions and return address.

Unauthorized returns may not be accepted or processed.

How to Start A Return

To request a return, please use our online return portal. Return requests must be submitted within 14 days of delivery and are subject to the eligibility requirements outlined below.

START A RETURN

Once your request is approved, we'll provide the return instructions.

Please ship your return promptly after authorization. Returns sent outside the applicable return period may be declined.

Refunds

Once your return is received, it will be inspected to confirm that it meets the applicable return requirements.

Approved refunds will be issued to the original payment method.

Please allow approximately 5–10 business days after the refund is issued for it to appear on your account. Processing times vary by bank or payment provider.

Return shipping costs and import-related charges are generally non-refundable.

Exchanges

We currently do not offer direct exchanges.

If you would like a different size or style, please place a new order and return the eligible original item for a refund.

Contact

If you have any questions about your order or our return policy, we're here to help.

Email
hello@wearclash.com

WhatsApp
+1 (786) 674-4802

You can also contact us through the live chat on our website.

Or write to us at:

Wear Clash LLC
500 NW 2nd Ave #12405
Miami, FL 33101
United States